Forms

But they will when they feel like a conversation.

Set your chatbot to ask your customers for the details you need in a friendly chat format, and send them to you.

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Run pre -and post-chat surveys, capture follow-up details or escalate complex queries. Route to specified email addresses.

Configure your chatbot's forms to send information from the chat to a back-end system.

Or return information (like price and order status) to your customer in the chat.

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